Review Assessment Report
Part 1: Contact & Program Identification
| Report Year and Contact Information | ||
|---|---|---|
| Academic Year | Modified By | Date Modified |
| 2020-2021 | bwhite37@cnm.edu | 2021-11-18T18:48:00.208Z |
| School | Name of Program | Courses |
|---|---|---|
| BIT | Retail Management Certificate | BUSA 1115,BCIS 1110,MKTG 2110,MGMT 2110,ACCT 2110,BUSA 1130,BUSA 2220,BUSA 2330 |
Part 2: Program Summary
| Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program |
|---|
The Retail Management Certificate of Completion provides opportunities for retail associates to achieve a high-quality education that will enable them to work their way into retail management. |
Part 3: Data Review
| 2018-2019 | 2019-2020 | 2020-2021 | |
|---|---|---|---|
| Annual number of graduate awards is greater than 10 | 23 | 32 | 16 |
| Number of declared majors | 135 | 130 | 223 |
| Average Class Size | 22.3 | 20.5 | 17.9 |
| Annual Average Class withdrawal rate is 30% or below (SAGE 35%) | 11% | 13% | 11% |
| Annual C-Pass rate for coursework is 60% or above | 77% | 75% | 72% |
| Average class fill rate at 60% or above capacity within a term or over a year | 75% | 69% | 67% |
| Graduate Transfer to 4-year Schools | 9% | 6% | n/a |
| Full-time Faculty Coverage by Section | 45% | 53% | 53% |
| Summarize how your program met or did not meet the target measures based on the data above |
|---|
Part 4: Program Learning Outcome Analysis
| Learning Outcome | Population or Course(s) Assessed | Description | Summary of Assessment Results |
|---|---|---|---|
| Apply math skills to calculate, interpret, and analyze financial information to make business decisions. | BUSA 2330 |
| BUSA 2330 - 71% of all students get 71% or higher on the Final
Only 69.5% of all students received an 71% or higher
|
| Comprehend and compose business documents. | BUSA 2330 |
| 71% of all students get 71% or higher on the Final Exam
Only 69.5% of all students received an 71% or higher
|
| Demonstrate effective communication skills (orally and in writing) and behaviors that maximize the consumer experience. | BUSA 2330 |
| 71% of all students get 71% or higher on the Final Exam
Only 69.5% of all students received an 71% or higher
|
| Explain the flow of goods and services in a retail environment and recognize the cause and effect of issues in the supply chain. | BUSA 2330 |
| 71% of all students get 71% or higher on the Final Exam
Only 69.5% of all students received an 71% or higher
|
| Identify and apply relevant information to set goals, perform job-related tasks, and make ethical business decisions. | BUSA 2330 |
| 71% of all students get 71% or higher on the Final Exam
Only 69.5% of all students received an 71% or higher
|
| Interact with business contacts and coworkers in a professional manner. | BUSA 2330 |
| 71% of all students get 71% or higher on the Final Exam
Only 69.5% of all students received an 71% or higher
|
| Interpretation of Assessment findings |
|---|
Goal was not met |
Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)
| Upcoming Year | Changes Planned for the upcoming year | Data Motivating this change |
|---|---|---|
| 2021-2022 | ||
| 2021-2022 | ||
| 2021-2022 | Instructors will polish the online instructing skills to better support students in an all-online environment | 69.5% missed the goal of 71% of all students |