Review Assessment Report

Part 1: Contact & Program Identification

Report Year and Contact Information
Academic YearModified ByDate Modified
2020-2021[email protected]2021-11-18T18:48:00.208Z
SchoolName of ProgramCourses
BITRetail Management CertificateBUSA 1115,BCIS 1110,MKTG 2110,MGMT 2110,ACCT 2110,BUSA 1130,BUSA 2220,BUSA 2330

Part 2: Program Summary

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program
The Retail Management Certificate of Completion provides opportunities for retail associates to achieve a high-quality education that will enable them to work their way into retail management.

Part 3: Data Review

2018-20192019-20202020-2021
Annual number of graduate awards is greater than 10233216
Number of declared majors135130223
Average Class Size22.320.517.9
Annual Average Class withdrawal rate is 30% or below (SAGE 35%)11%13%11%
Annual C-Pass rate for coursework is 60% or above77%75%72%
Average class fill rate at 60% or above capacity within a term or over a year75%69%67%
Graduate Transfer to 4-year Schools9%6%n/a
Full-time Faculty Coverage by Section45%53%53%
Summarize how your program met or did not meet the target measures based on the data above

Part 4: Program Learning Outcome Analysis

Learning OutcomePopulation or Course(s) AssessedDescriptionSummary of Assessment Results
Apply math skills to calculate, interpret, and analyze financial information to make business decisions.
BUSA 2330
  • Final Exam
BUSA 2330 - 71% of all students get 71% or higher on the Final Only 69.5% of all students received an 71% or higher
Comprehend and compose business documents.
BUSA 2330
  • Final Exam
71% of all students get 71% or higher on the Final Exam Only 69.5% of all students received an 71% or higher
Demonstrate effective communication skills (orally and in writing) and behaviors that maximize the consumer experience.
BUSA 2330
  • Final Exam
71% of all students get 71% or higher on the Final Exam Only 69.5% of all students received an 71% or higher
Explain the flow of goods and services in a retail environment and recognize the cause and effect of issues in the supply chain.
BUSA 2330
  • Practical Exam
71% of all students get 71% or higher on the Final Exam Only 69.5% of all students received an 71% or higher
Identify and apply relevant information to set goals, perform job-related tasks, and make ethical business decisions.
BUSA 2330
  • Final Exam
71% of all students get 71% or higher on the Final Exam Only 69.5% of all students received an 71% or higher
Interact with business contacts and coworkers in a professional manner.
BUSA 2330
  • Final Exam
  • Practical Exam
71% of all students get 71% or higher on the Final Exam Only 69.5% of all students received an 71% or higher
Interpretation of Assessment findings
Goal was not met

Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)

Upcoming YearChanges Planned for the upcoming yearData Motivating this change
2021-2022
2021-2022
2021-2022
Instructors will polish the online instructing skills to better support students in an all-online environment
69.5% missed the goal of 71% of all students
Please select all of the following that characterize the types of changes described in the above action plan
2021-2024 CNM - Digital Services
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