Review Assessment Report

Part 1: Contact & Program Identification

Report Year and Contact Information
Academic Year	Modified By	Date Modified
2020-2021	[email protected]	2021-11-16T21:03:08.191Z

School	Name of Program	Courses
HWPS	Phlebotomy Certificate	PHLB 1092,HLTH 1001,PHLB 1090,PHLB 1010,MLT 1001

Part 2: Program Summary

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program
High demand from students and community, courses filled quickly during registration period. Clinical partners reached out to speak with students earlier about job opportunities. Primary program challenge has been meeting supply need to maintain our level of hands-on activities due to nationwide shortages and limitations.

Part 3: Data Review

	2018-2019	2019-2020	2020-2021
Annual number of graduate awards is greater than 10	90	59	60
Number of declared majors	96	84	105
Average Class Size	21.7	24.6	21.5
Annual Average Class withdrawal rate is 30% or below (SAGE 35%)	6%	8%	8%
Annual C-Pass rate for coursework is 60% or above	87%	87%	86%
Average class fill rate at 60% or above capacity within a term or over a year	76%	85%	82%
Graduate Transfer to 4-year Schools	7%	5%	n/a
Full-time Faculty Coverage by Section	50%	43%	34%

Summarize how your program met or did not meet the target measures based on the data above
The Phlebotomy program has met all targets. Drop in graduate awards due to COVID pandemic, no classes were held Summer 2020. Slightly smaller class sizes for 2020-2021 to accommodate social distancing safety measures. Students continue to achieve a high pass rate.

Part 4: Program Learning Outcome Analysis

Learning Outcome	Population or Course(s) Assessed	Description	Summary of Assessment Results
1. Knowledge: Describe and identify pre-analytical variables and interferences related to laboratory specimen collection and handling and correlate laboratory tests with basic human physiology and disease states.	PHLB 1010 & ASCP PBT National Exam	Certification Exam Final Exam	Criteria: PHLB 1010 comprehensive final exam Mean score <71% = unacceptable, action plan required Mean score >71% = acceptable Average Score: 84.1% Criteria: ASCP PHLB scores Mean score <400 = unacceptable, action plan required Mean score >400 = acceptable Average Score: 523
2. Skills: Perform laboratory procedures including: specimen collection and processing, record documentation, pre-analytical preventative and corrective action, and safety protocols.	PHLB 1092 & PHLB 1090		Criteria: Lab practical exam and final draw scores Mean score <71% = unacceptable, action plan required Mean score >71% = acceptable Average: 86.1% Criteria: Clinical Performance Instructor Evaluations Mean score <71% = unacceptable, action plan required Mean score >71% = acceptable Average: 97.6%
3. Behavior: Describe and demonstrate appropriate laboratory etiquette, professionalism, communication and human relation skills.	MLT 1001 & PHLB 1090	Paper Clinical Practicum Evaluation External Evaluator	Criteria: Professionalism Paper Mean score <71% = unacceptable, action plan required Mean score >71% = acceptable Average: 86.7% Criteria: Clinical Performance Preceptor Evaluations Mean score <71% = unacceptable, action plan required Mean score >71% = acceptable Average: 97.1%

Interpretation of Assessment findings
1 Knowledge: Students are meeting and exceeding the minimum criteria. The final comprehensive exam is maintaining a greater than C average. All students who took the ASCP exam passed. 2 Skills: Students are meeting and exceeding the minimum criteria. The lab practicum and final draw scores are maintaining a greater than C average. Student performance in clinical sites is maintaining a greater than C average. 3 Behavior: Students are meeting and exceeding the minimum criteria. The professionalism paper indicates students have an understanding of what it means to succeed and display professionalism. Clinical preceptor evaluations indicate students are displaying professionalism in at the clinical sites.

Interpretation of Assessment findings

1 Knowledge: Students are meeting and exceeding the minimum criteria. The final comprehensive exam is maintaining a greater than C average. All students who took the ASCP exam passed. 2 Skills: Students are meeting and exceeding the minimum criteria. The lab practicum and final draw scores are maintaining a greater than C average. Student performance in clinical sites is maintaining a greater than C average. 3 Behavior: Students are meeting and exceeding the minimum criteria. The professionalism paper indicates students have an understanding of what it means to succeed and display professionalism. Clinical preceptor evaluations indicate students are displaying professionalism in at the clinical sites.

Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)

Upcoming Year	Changes Planned for the upcoming year	Data Motivating this change
2021-2022
2021-2022
2021-2022

Please select all of the following that characterize the types of changes described in the above action plan

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