Review Assessment Report

Part 1: Contact & Program Identification

Report Year and Contact Information
Academic YearModified ByDate Modified
2020-2021[email protected]2021-12-06T16:22:59.951Z
SchoolName of ProgramCourses
BITOffice Technology AAS Degree: Office TechnologyBCIS 1211,OTEC 2201,BCIS 1110,OTEC 1101,BCIS 1230,BCIS 2220,BUSA 1180,OTEC 1170,BUSA 1110,BCIS 2217,BUSA 1210,BUSA 1130,BUSA 1115,BUSA 1310,OTEC 1125

Part 2: Program Summary

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program
The Office Administration program provides opportunities for individuals to develop marketable skills in the areas of office procedures, interpersonal relations, office technology, written communication and computer applications to meet the demands and expanded responsibilities of today’s administrative workforce. Individuals who have attained a Certified Professional Secretary (CPS) rating and who have successfully completed the Certified Administrative Professional (CAP) exam may receive credit hours toward the Office Administration Associate of Applied Science degree.

Part 3: Data Review

2018-20192019-20202020-2021
Annual number of graduate awards is greater than 104410
Number of declared majors313546
Average Class Size22.421.119.2
Annual Average Class withdrawal rate is 30% or below (SAGE 35%)11%14%11%
Annual C-Pass rate for coursework is 60% or above77%74%72%
Average class fill rate at 60% or above capacity within a term or over a year76%71%67%
Graduate Transfer to 4-year Schoolsn/an/an/a
Full-time Faculty Coverage by Section45%49%54%
Summarize how your program met or did not meet the target measures based on the data above
Targets Met!

Part 4: Program Learning Outcome Analysis

Learning OutcomePopulation or Course(s) AssessedDescriptionSummary of Assessment Results
1. Communicate with clarity, conciseness, and purpose in written form.
OTEC 1103
    OTEC 1103 Typing Skills Target - 71% of all students will achieve a level of 25 words per minute Results: 100% of all students achieved the target
    1. Communicate with clarity, conciseness, and purpose in written form.
    OTEC 1103
      OTEC 1103 Typing Skills Target - 71% of all students will achieve a level of 25 words per minute Results: 100% of all students achieved the target
      1. Communicate with clarity, conciseness, and purpose in written form.
      OTEC 1103
        OTEC 1103 Typing Skills Target - 71% of all students will achieve a level of 25 words per minute Results: 100% of all students achieved the target
        Interpretation of Assessment findings
        As per the updated Cycle Plan, PLOs should read 1. Communicate with clarity, conciseness, and purpose in written form. 2020-2021 OTEC 2260 Project - No Data Available (class was not taught) 2. Create and present an oral presentation. 2020-2021 OTEC 2260 Project - No Data Available (class was not taught) 3. Keyboard at 45 wpm or higher with 5 or fewer errors. 2020-2021 OTEC 1103 Timed Typing Target - 71% of all students achieve 71% or higher on typing practicum Results: were measured by data provided by the Typing Skills Practicum. Targets were met, but in future reports the data will be taken from OTEC 1101 Keyboarding Skills top reflect a consolidation of OTEC 1101, 1102, and 1103 4. Produce office application documents and integrate office application software skills 2020-2021 OTEC 2201 Project - No Data Available (class was not taught)

        Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)

        Upcoming YearChanges Planned for the upcoming yearData Motivating this change
        2021-2022
        2021-2022
        2021-2022
        OTEC 1101 will be changed to Keyboarding Skills and will consolidate OTEC 1102 and OTEC 1103
        Streamlining the certificate and the degree
        Please select all of the following that characterize the types of changes described in the above action plan
        2021-2024 CNM - Digital Services
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