Review Assessment Report
Part 1: Contact & Program Identification
Report Year and Contact Information | ||
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Academic Year | Modified By | Date Modified |
2020-2021 | [email protected] | 2021-12-03T16:07:41.224Z |
School | Name of Program | Courses |
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BIT | Medical Office Administration Certificate | None |
Part 2: Program Summary
Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program |
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The Office Administration program provides opportunities for individuals to develop marketable skills in the areas of medical terminology and transcription, office procedures, interpersonal relations, office administration, written communication and computer applications to meet the demands and expanded responsibilities of today’s administrative workforce. Individuals who have attained a Certified Professional Secretary (CPS) rating and who have successfully completed the Certified Administrative Professional (CAP) exam may receive credit hours toward the Office Administration Associate of Applied Science degree. Two concentrations are available in the Office Administration program: Medical Concentration and Office Administration Concentration. |
Part 3: Data Review
2018-2019 | 2019-2020 | 2020-2021 | |
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Annual number of graduate awards is greater than 10 | 0 | 0 | 0 |
Number of declared majors | 0 | 0 | 4 |
Average Class Size | n/a | n/a | n/a |
Annual Average Class withdrawal rate is 30% or below (SAGE 35%) | n/a | n/a | n/a |
Annual C-Pass rate for coursework is 60% or above | n/a | n/a | n/a |
Average class fill rate at 60% or above capacity within a term or over a year | n/a | n/a | n/a |
Graduate Transfer to 4-year Schools | n/a | n/a | n/a |
Full-time Faculty Coverage by Section | n/a | n/a | n/a |
Summarize how your program met or did not meet the target measures based on the data above |
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Part 4: Program Learning Outcome Analysis
Learning Outcome | Population or Course(s) Assessed | Description | Summary of Assessment Results |
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No learning outcomes in the catalog | TBD | Student Learning Objectives for this program need to be updated |
Interpretation of Assessment findings |
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Medical Office Admin Cert
1. Produce office application documents and integrate office application software skills. 2020-2021 OTEC 2201. No data; class wasn't taught
2. Keyboard at 35 wpm or higher with 5 or fewer errors. 2020-2021 OTEC 1102. Practical
3. Utilize medical office software applications. 2020-2021 OTEC 2201. No Data; class wasn't taught
2. Keyboard at 35 wpm or higher with 5 or fewer errors. 2020-2021 OTEC 1102. Practical
Target - 71% of all students achieving 71% or better on the typing practical exam
Results - 100& of all students met the target
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Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)
Upcoming Year | Changes Planned for the upcoming year | Data Motivating this change |
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2021-2022 | ||
2021-2022 | ||
2021-2022 | These SLOs reflect previous years' reports.
BIT will review the program and determine why there are no up-to-date Student Learning Outcomes for this program, then subsequently determine which courses and/or project support the updated SLOs. | No Student Learning Objectives are listed in the current catalog. |