Review Assessment Report

Part 1: Contact & Program Identification

Report Year and Contact Information
Academic YearModified ByDate Modified
2020-2021[email protected]2021-12-03T16:07:41.224Z
SchoolName of ProgramCourses
BITMedical Office Administration CertificateNone

Part 2: Program Summary

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program
The Office Administration program provides opportunities for individuals to develop marketable skills in the areas of medical terminology and transcription, office procedures, interpersonal relations, office administration, written communication and computer applications to meet the demands and expanded responsibilities of today’s administrative workforce. Individuals who have attained a Certified Professional Secretary (CPS) rating and who have successfully completed the Certified Administrative Professional (CAP) exam may receive credit hours toward the Office Administration Associate of Applied Science degree. Two concentrations are available in the Office Administration program: Medical Concentration and Office Administration Concentration.

Part 3: Data Review

2018-20192019-20202020-2021
Annual number of graduate awards is greater than 10000
Number of declared majors004
Average Class Sizen/an/an/a
Annual Average Class withdrawal rate is 30% or below (SAGE 35%)n/an/an/a
Annual C-Pass rate for coursework is 60% or aboven/an/an/a
Average class fill rate at 60% or above capacity within a term or over a yearn/an/an/a
Graduate Transfer to 4-year Schoolsn/an/an/a
Full-time Faculty Coverage by Sectionn/an/an/a
Summarize how your program met or did not meet the target measures based on the data above

Part 4: Program Learning Outcome Analysis

Learning OutcomePopulation or Course(s) AssessedDescriptionSummary of Assessment Results
No learning outcomes in the catalog
TBD
    Student Learning Objectives for this program need to be updated
    Interpretation of Assessment findings
    Medical Office Admin Cert 1. Produce office application documents and integrate office application software skills. 2020-2021 OTEC 2201. No data; class wasn't taught 2. Keyboard at 35 wpm or higher with 5 or fewer errors. 2020-2021 OTEC 1102. Practical 3. Utilize medical office software applications. 2020-2021 OTEC 2201. No Data; class wasn't taught 2. Keyboard at 35 wpm or higher with 5 or fewer errors. 2020-2021 OTEC 1102. Practical Target - 71% of all students achieving 71% or better on the typing practical exam Results - 100& of all students met the target

    Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)

    Upcoming YearChanges Planned for the upcoming yearData Motivating this change
    2021-2022
    2021-2022
    2021-2022
    These SLOs reflect previous years' reports. BIT will review the program and determine why there are no up-to-date Student Learning Outcomes for this program, then subsequently determine which courses and/or project support the updated SLOs.
    No Student Learning Objectives are listed in the current catalog.
    Please select all of the following that characterize the types of changes described in the above action plan
    2021-2024 CNM - Digital Services
    Site version v1.0.62 built at 2024-02-01T17:31:19.000Z