Review Assessment Report

Part 1: Contact & Program Identification

Report Year and Contact Information
Academic YearModified ByDate Modified
2020-2021bwhite37@cnm.edu2021-11-18T18:16:48.731Z
SchoolName of ProgramCourses
BITOffice Technology AAS Degree: Medical TechnologyOTEC 2201,BCIS 1110,ENGL 1110,OTEC 1101,BCIS 2220,BUSA 1180,HIT 1030,HIT 1020,OTEC 1175,OTEC 2270,OTEC 1170,BUSA 1110,BCIS 2217,BUSA 1210,BUSA 1130,BUSA 1115,BUSA 1310,OTEC 1125

Part 2: Program Summary

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program
The Office Administration program provides opportunities for individuals to develop marketable skills in the areas of office procedures, interpersonal relations, office technology, written communication and computer applications to meet the demands and expanded responsibilities of today’s administrative workforce. Individuals who have attained a Certified Professional Secretary (CPS) rating and who have successfully completed the Certified Administrative Professional (CAP) exam may receive credit hours toward the Office Administration Associate of Applied Science degree. Two concentrations are available in the Office Administration program: Medical Concentration and Office Administration Concentration. Students may contact the associate dean for more information about advanced placement.

Part 3: Data Review

2018-20192019-20202020-2021
Annual number of graduate awards is greater than 10453
Number of declared majors232729
Average Class Size21.520.619
Annual Average Class withdrawal rate is 30% or below (SAGE 35%)12%14%12%
Annual C-Pass rate for coursework is 60% or above75%72%69%
Average class fill rate at 60% or above capacity within a term or over a year80%77%73%
Graduate Transfer to 4-year Schoolsn/an/an/a
Full-time Faculty Coverage by Section41%41%43%
Summarize how your program met or did not meet the target measures based on the data above

Part 4: Program Learning Outcome Analysis

Learning OutcomePopulation or Course(s) AssessedDescriptionSummary of Assessment Results
4. Produce medical reports, forms, and other medical documents utilizing transcription skills.
OTEC 2270
  • Practical Exam
Transcription Skills Target - 71% of all students will achieve 71% or higher on their transcription skills Results: 80% of all students achieved the target
Interpretation of Assessment findings
Target met

Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)

Upcoming YearChanges Planned for the upcoming yearData Motivating this change
2021-2022
2021-2022
2021-2022
Please select all of the following that characterize the types of changes described in the above action plan
2021-2024 CNM - Digital Services
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