Review Assessment Report

Part 1: Contact & Program Identification

Report Year and Contact Information
Academic Year	Modified By	Date Modified
2020-2021	whavins@cnm.edu	2021-11-20T04:29:47.184Z

School	Name of Program	Courses
HWPS	Pharmacy Technician Entry Certificate	None

Part 2: Program Summary

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program
The Certificate Program now includes additional courses, allows students extra learning opportunities with concepts, and increases the time to completion to four semesters total. The Entry-level certificate includes two advanced-level laboratory classes. Although the Accreditation Standard considers the two ninety-hour, sterile and non-sterile compounding labs advanced-level courses, they are included in the entry-level program upon the recommendation of the Pharmacy Technician Program Advisory Committee. This report will serve as baseline data for the completion of the program's cycle plan. All of the program courses have now been assessed once. The response to the COVID-19 pandemic has effected program course offerings and student retention. The program's national Pharmacy Technician Certification Exam (PTCE) pass rate is currently 80% versus the national average of 71%. Program PTCE Candidates performed higher than national average in three out of the four exam content areas.

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program

The Certificate Program now includes additional courses, allows students extra learning opportunities with concepts, and increases the time to completion to four semesters total. The Entry-level certificate includes two advanced-level laboratory classes. Although the Accreditation Standard considers the two ninety-hour, sterile and non-sterile compounding labs advanced-level courses, they are included in the entry-level program upon the recommendation of the Pharmacy Technician Program Advisory Committee. This report will serve as baseline data for the completion of the program's cycle plan. All of the program courses have now been assessed once. The response to the COVID-19 pandemic has effected program course offerings and student retention. The program's national Pharmacy Technician Certification Exam (PTCE) pass rate is currently 80% versus the national average of 71%. Program PTCE Candidates performed higher than national average in three out of the four exam content areas.

Part 3: Data Review

	2018-2019	2019-2020	2020-2021
Annual number of graduate awards is greater than 10	0	0	6
Number of declared majors	0	28	57
Average Class Size	n/a	n/a	n/a
Annual Average Class withdrawal rate is 30% or below (SAGE 35%)	n/a	n/a	n/a
Annual C-Pass rate for coursework is 60% or above	n/a	n/a	n/a
Average class fill rate at 60% or above capacity within a term or over a year	n/a	n/a	n/a
Graduate Transfer to 4-year Schools	n/a	n/a	n/a
Full-time Faculty Coverage by Section	n/a	n/a	n/a

Summarize how your program met or did not meet the target measures based on the data above
Data for the new program is not available for the average fill rate, retention, and C-Pass rate targets. The program graduation goal was not satisfied due to the decreased enrollment precipitated by the pandemic restrictions and possibly the sudden change in course modalities. Of the fourteen students in cohort one, seven completed program courses. One student will apply to graduate fall 2021 and one moved out of state prior to completion.

Summarize how your program met or did not meet the target measures based on the data above

Data for the new program is not available for the average fill rate, retention, and C-Pass rate targets. The program graduation goal was not satisfied due to the decreased enrollment precipitated by the pandemic restrictions and possibly the sudden change in course modalities. Of the fourteen students in cohort one, seven completed program courses. One student will apply to graduate fall 2021 and one moved out of state prior to completion.

Part 4: Program Learning Outcome Analysis

Learning Outcome	Population or Course(s) Assessed	Description	Summary of Assessment Results
When students complete the program they will demonstrate the ability to prioritize workflow while assisting the pharmacist in collecting, organizing, and evaluating information for direct patient care, drug use review, and departmental management	PT1003, PT1011, PT1192, PT1710, PT2010, PT2090	Final Exam Test or Quiz Practical Exam Clinical Practicum Evaluation Paper	Target: 80% of students achieve a score of 75% or better content specific exams/practicals, comprehensive finals, paper/presentation(s), and meet or exceed expectations on the final clinical preceptor evaluation. PT1003 - target not met (addressed in findings) PT1011 - target met PT1192 - target met PT1710 - target partially met (addressed in findings) PT2010 - target met PT2090 - target met
When students complete the program they will demonstrate the ability to accurately recall and apply various professional practice standards necessary to assist the pharmacist in monitoring the practice site for compliance with federal, state and local laws, regulations and professional standards	PT1011, PT1192, PT1710, PT1792, PT2010, PT2092, PT2090	Paper Clinical Practicum Evaluation Final Exam Test or Quiz Practical Exam	Target: 80% of students achieve a score of 75% or better on content specific exams/practicals, comprehensive finals, paper/presentation(s), and meet or exceed expectations on final clinical preceptor evaluation. PT1011 - target met PT1192 - target met PT1710 - target partially met (addressed in findings) PT1792 - target not met (addressed in findings) PT2010 - target met PT2092 - target met PT2090 - target met
When students complete the program they will demonstrate the ability to apply the skills needed to take personal responsibility for assisting the pharmacist in improving the pharmacy care of patients.	PT1192, PT1792, PT2092, PT2090	Test or Quiz Practical Exam Final Exam Clinical Practicum Evaluation	Target: 80% of students achieve a score of 75% or better on content specific exams/practicals, comprehensive finals, and meet or exceed expectations on final clinical preceptor evaluation. PT1192 - target met PT1792 - target not met (addressed in findings) PT2092 - target met PT2090 - target met
When students complete the program they will demonstrate the ability to choose appropriate pharmaceuticals, devices, and supplies according to an established purchasing program.	PT1192, PT1792, PT2092, PT2090	Final Exam Test or Quiz Practical Exam Clinical Practicum Evaluation	Target: 80% of students achieve a score of 75% or better on content specific exams/practicals, comprehensive finals, and meet or exceed expectations on final clinical preceptor evaluation. PT1192 - target met PT1792 - target not met (addressed in findings) PT2092 - target met PT2090 - target met
When students complete the program they will demonstrate the ability to classify commonly used prescription and non-prescription drugs according to therapeutic class and indication	PT1316, PT1716, PT2016, PT2090	Final Exam Test or Quiz Clinical Practicum Evaluation	Target: 80% of students achieve a score of 75% or better on content specific exams/practicals, comprehensive finals, and meet or exceed expectations on final clinical preceptor evaluation. PT1316 - target met PT1716 - target partially met (addressed in findings) PT2016 - target met PT2090 - target met

Interpretation of Assessment findings
PT1003 – target not met – % of students achieved 75% or higher - n=12. Exam I – 42% (5) Exam II – 42% (5) Exam III – 17% (2) Final – 42% (5) PT1710 – target partially met – % of students achieved 75% or higher - n=10 Exam I – 90% (9) Exam II – 90% (9) Exam III – 90% (9) Paper & Presentation – 70% (7) Final – 70% (7) PT1792 – target not met – % of students achieved 75% or higher - n=14 Practical I – 64% (9) Final – 71% (10) PT1716 – target partially met – % of students achieved 75% or higher - n=10 Exam I – 50% (5) Exam II – 90% (9) Exam III – 90% (9) Exam IV – 80% (8) Final – 90% (9)

Interpretation of Assessment findings

PT1003 – target not met – % of students achieved 75% or higher - n=12. Exam I – 42% (5) Exam II – 42% (5) Exam III – 17% (2) Final – 42% (5) PT1710 – target partially met – % of students achieved 75% or higher - n=10 Exam I – 90% (9) Exam II – 90% (9) Exam III – 90% (9) Paper & Presentation – 70% (7) Final – 70% (7) PT1792 – target not met – % of students achieved 75% or higher - n=14 Practical I – 64% (9) Final – 71% (10) PT1716 – target partially met – % of students achieved 75% or higher - n=10 Exam I – 50% (5) Exam II – 90% (9) Exam III – 90% (9) Exam IV – 80% (8) Final – 90% (9)

Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)

Upcoming Year	Changes Planned for the upcoming year	Data Motivating this change
2021-2022	The faculty will review lesson plans associated with each assessment that did not meet the target goal. The instructors will conduct revisions of associated assignments and evaluation methods to ensure learning outcomes are represented and reinforced before examinations are given. Training and professional development of faculty will be encouraged to support teaching approach changes and any assessment methodology revisions needed.	number of target goals not met
2021-2022
2021-2022

Please select all of the following that characterize the types of changes described in the above action plan

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