Review Assessment Report

Part 1: Contact & Program Identification

Report Year and Contact Information
Academic YearModified ByDate Modified
2020-2021[email protected]2021-11-30T19:25:26.013Z
SchoolName of ProgramCourses
BITCIS Network Administration CertCIS 1680,BCIS 1110,CIS 2450,CIS 1410,CIS 2424,CIS 1610,CIS 2421,CIS 1425,CIS 2427,CIS 2999,CIS 1415,CIS 2426,BUSA 1110,BUSA 1130,COMM 2120

Part 2: Program Summary

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program
The Network Administration Certificate experienced an increase in the number of graduates and a decrease in the number of declared majors compared to the previous year.

Part 3: Data Review

2018-20192019-20202020-2021
Annual number of graduate awards is greater than 103326
Number of declared majors483826
Average Class Size22.921.821.3
Annual Average Class withdrawal rate is 30% or below (SAGE 35%)11%13%11%
Annual C-Pass rate for coursework is 60% or above76%74%71%
Average class fill rate at 60% or above capacity within a term or over a year78%74%75%
Graduate Transfer to 4-year Schoolsn/an/an/a
Full-time Faculty Coverage by Section51%56%64%
Summarize how your program met or did not meet the target measures based on the data above
The average class fill rate was 75% exceeding the 60% target. Annual graduates is 26 which exceeds the target of 10 graduates. The annual retention rate was 89% exceeding the 70% target. The C-pass rate was 71% exceeding the 60% target.

Part 4: Program Learning Outcome Analysis

Learning OutcomePopulation or Course(s) AssessedDescriptionSummary of Assessment Results
Demonstrate network mathematical literacy both in theory and application as it applies to networks.
CIS 2424
  • Practical Exam
Target: At least 70% of students will be able to successfully demonstrate subnetting a network and application of device configurations. Outcome: Target met. 100% of students tested were able to successful demonstrate ability to subnet a network and apply to configuration of live network.
Demonstrate problem solving ability with data networks.
CIS 2424
  • Practical Exam
Target: At least 70% of students tested will be able to troubleshoot a network. Outcome: Target met. 75% of students were able to troubleshoot issues after configuration of a network.
Demonstrate the practical application of skills needed to design, implement, and support network security.
CIS 2424
  • Practical Exam
Target: At least 70% of students tested will be able to implement network security. Outcome: Target met. 75% of students were able to implement network security after configuration of a network.
Design, address, construct and test LANs containing multiple VLANs as well as wireless devices.
CIS 2424
  • Practical Exam
Target: At least 70% of students tested will be able to successfully implement VLANs and appropriate network protocols. Outcome: Target met. 75% successfully implemented VLANs after basic configuration of the network and appropriate network protocols.
Design, address, construct and test WAN topologies selecting from current networking technologies.
CIS 2424
  • Practical Exam
Target: At least 70% of students tested will be able to successfully design, implement and test and network using appropriate utilities. Outcome: Target met. 100% of students successfully designed, implemented and tested a network using appropriate utilities.
Develop a logical diagram and translate it to a physical implementation.
CIS 2424
  • Practical Exam
Target: At least 70% of tested students will be able to develop and implement network diagrams using appropriate software. Outcome: Target met. 100% of students were able to develop network diagrams using appropriate software and apply to a physical network implementation.
Employ basic cabling and network designs to connect devices in accordance with stated objectives.
CIS 2424
  • Practical Exam
Target: At least 70% of students tested will be able to successfully connect devices using a network diagram. Outcome: Target met. 100% of students were able to successfully connect devices as presented in a network diagram.
Interpretation of Assessment findings
Overall, students were able to implement and test networks for issues after configuration. However, there were challenges in the area of troubleshooting. The average score of tested students was 93.75%.

Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)

Upcoming YearChanges Planned for the upcoming yearData Motivating this change
2021-2022
For the 2021-2022 courses will be offered in a hybrid format to ensure students are able to receive in-person assistance.
Students performed well in an online overall, however students may benefit from a face-to-face modality to help overcome difficulty with some technical areas.
2021-2022
2021-2022
Please select all of the following that characterize the types of changes described in the above action plan
2021-2024 CNM - Digital Services
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