Review Assessment Report
Part 1: Contact & Program Identification
| Report Year and Contact Information | ||
|---|---|---|
| Academic Year | Modified By | Date Modified |
| 2020-2021 | bwhite37@cnm.edu | 2021-12-03T16:11:46.925Z |
| School | Name of Program | Courses |
|---|---|---|
| BIT | Office Administration Certificate | None |
Part 2: Program Summary
| Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program |
|---|
The Office Administration program provides opportunities for individuals to develop marketable skills in the areas of office procedures, interpersonal relations, office technology, written communication and computer applications to meet the demands and expanded responsibilities of today’s administrative workforce. Individuals who have attained a Certified Professional Secretary (CPS) rating and who have successfully completed the Certified Administrative Professional (CAP) exam may receive credit hours toward the Office Administration Associate of Applied Science degree. Two concentrations are available in the Office Administration program: Medical Concentration and Office Administration Concentration. Students may contact the associate dean for more information about advanced placement. |
Part 3: Data Review
| 2018-2019 | 2019-2020 | 2020-2021 | |
|---|---|---|---|
| Annual number of graduate awards is greater than 10 | 0 | 0 | 1 |
| Number of declared majors | 0 | 0 | 3 |
| Average Class Size | n/a | n/a | n/a |
| Annual Average Class withdrawal rate is 30% or below (SAGE 35%) | n/a | n/a | n/a |
| Annual C-Pass rate for coursework is 60% or above | n/a | n/a | n/a |
| Average class fill rate at 60% or above capacity within a term or over a year | n/a | n/a | n/a |
| Graduate Transfer to 4-year Schools | n/a | n/a | n/a |
| Full-time Faculty Coverage by Section | n/a | n/a | n/a |
| Summarize how your program met or did not meet the target measures based on the data above |
|---|
Part 4: Program Learning Outcome Analysis
| Learning Outcome | Population or Course(s) Assessed | Description | Summary of Assessment Results |
|---|---|---|---|
| No learning outcomes in the catalog | TBD | No data was available/collected.
Student Learning Objectives for this program need to be updated. | |
| No learning outcomes in the catalog | TBD | No data was available/collected.
Student Learning Objectives for this program need to be updated. |
| Interpretation of Assessment findings |
|---|
Office Admin Cert
1. Produce office application documents and integrate office application software skills. 2020-2021 OTEC 2201. No data; class wasn't taught
2. Demonstrate beginning Word processing skills. 2020-2021 BCIS 2220. Practical Exam
3. Keyboard at 35 wpm or higher with 5 or fewer errors. 2020-2021 OTEC 1102. Practical Exam
2. Demonstrate beginning Word processing skills. 2020-2021 BCIS 2220. Practical Exam
Target - 71% of all students achieving 71% or higher on the Practical Exam
Results - 100% of all students met the target
3. Keyboard at 35 wpm or higher with 5 or fewer errors. 2020-2021 OTEC 1102. Practical Exam
Target - 71% of all students achieving 71% or higher on the Practical Exam
Results - 100% of all students met the target
|
Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)
| Upcoming Year | Changes Planned for the upcoming year | Data Motivating this change |
|---|---|---|
| 2021-2022 | ||
| 2021-2022 | ||
| 2021-2022 | SLOs are from previous years' report and need to be updated in subsequent years.
BIT will review the program and determine why there are no up-to-date Student Learning Outcomes for this program, then subsequently determine which courses and/or project support the updated SLOs. | No data was available/collected.
Student Learning Objectives for this program need to be updated. |