Review Assessment Report

Part 1: Contact & Program Identification

Report Year and Contact Information
Academic YearModified ByDate Modified
2021-2022[email protected]2022-10-13T21:11:01.924Z
SchoolName of ProgramCourses
BITRetail Management CertificateACCT 2110,BCIS 1110,BUSA 1115,BUSA 1130,BUSA 2220,BUSA 2330,MGMT 2110,MKTG 2110

Part 2: Program Summary

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program
The Retail Management Certificate of Completion provides opportunities for retail associates to achieve a high-quality education that will enable them to work their way into retail management. The curriculum includes retail management fundamentals, business professionalism, human resources management and marketing. Skills related to the application of these concepts are developed through the study of computer applications, communication, team building and decision making.

Part 3: Data Review

2019-20202020-20212021-2022
Annual number of graduate awards is greater than 10321622
Number of declared majors130223274
Average Class Size20.517.916.3
Annual Average Class withdrawal rate is 30% or below (SAGE 35%)13%11%12%
Annual C-Pass rate for coursework is 60% or above75%72%71%
Average class fill rate at 60% or above capacity within a term or over a year69%67%62%
Graduate Transfer to 4-year Schools9%n/an/a
Full-time Faculty Coverage by Section53%53%16%
Summarize how your program met or did not meet the target measures based on the data above
targets met!

Part 4: Program Learning Outcome Analysis

Learning OutcomePopulation or Course(s) AssessedDescriptionSummary of Assessment Results
Apply math skills to calculate, interpret, and analyze financial information to make business decisions.
BUSA 2330
  • Final Exam
71% of all students will achieve 71% on the final grade to pass at the C-level or above. 100% of the students received an "A" - target met!
Comprehend and compose business documents.
BUSA 2330
  • Final Exam
71% of all students will achieve 71% on the final grade to pass at the C-level or above. 100% of the students received an "A" - target met!
Demonstrate effective communication skills (orally and in writing) and behaviors that maximize the consumer experience.
BUSA 2330
  • Final Exam
71% of all students will achieve 71% on the final grade to pass at the C-level or above. 100% of the students received an "A" - target met!
Explain the flow of goods and services in a retail environment and recognize the cause and effect of issues in the supply chain.
BUSA 2330
  • Final Exam
71% of all students will achieve 71% on the final grade to pass at the C-level or above. 100% of the students received an "A" - target met!
Identify and apply relevant information to set goals, perform job-related tasks, and make ethical business decisions.
BUSA 2330
  • Final Exam
71% of all students will achieve 71% on the final grade to pass at the C-level or above. 100% of the students received an "A" - target met!
Interact with business contacts and coworkers in a professional manner.
BUSA 2330
  • Final Exam
71% of all students will achieve 71% on the final grade to pass at the C-level or above. 100% of the students received an "A" - target met!
Interpretation of Assessment findings
71% of all students will achieve 71% on the final grade to pass at the C-level or above. 100% of the students received an "A" - target met!

Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)

Upcoming YearChanges Planned for the upcoming yearData Motivating this change
2021-2022
2021-2022
2021-2022
Please select all of the following that characterize the types of changes described in the above action plan
2021-2024 CNM - Digital Services
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