Review Assessment Report

Part 1: Contact & Program Identification

Report Year and Contact Information
Academic Year	Modified By	Date Modified
2021-2022	[email protected]	2022-10-14T21:22:37.236Z

School	Name of Program	Courses
HWPS	Substance Abuse Counselor Certificate	HMSV 1150,HMSV 1220,HMSV 1230,HMSV 2120,HMSV 2240,HMSV 2440

Part 2: Program Summary

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program
Highlights and Successes: Though less than 10, certificate graduation numbers increased from 1 to 4 in the past year. Our withdrawal rate remained <10% even as these students experience the intersectionality of factors like unfamiliarity with +/or lack of technology for online classes, joblessness, justice informed/returning citizen status, recent history of substance abuse, and other marginalizing factors. Academic skills of SAC students are better than its home program (HMSV): 77% vs 69% respectively. Fortunately faculty capable of teaching these courses have stayed and they work well with the students. Challenges/Changes: Problems with 'class size' and 'class fill' plague the program. Attempts to increase enrollment have not succeeded. Awareness of the program lags within CNM and the greater community. More outreach is needed. The program supports workforce training and development but the certificate isn't required for employment. Students report that misinformation from advisors continues.

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program

Highlights and Successes: Though less than 10, certificate graduation numbers increased from 1 to 4 in the past year. Our withdrawal rate remained <10% even as these students experience the intersectionality of factors like unfamiliarity with +/or lack of technology for online classes, joblessness, justice informed/returning citizen status, recent history of substance abuse, and other marginalizing factors. Academic skills of SAC students are better than its home program (HMSV): 77% vs 69% respectively. Fortunately faculty capable of teaching these courses have stayed and they work well with the students. Challenges/Changes: Problems with 'class size' and 'class fill' plague the program. Attempts to increase enrollment have not succeeded. Awareness of the program lags within CNM and the greater community. More outreach is needed. The program supports workforce training and development but the certificate isn't required for employment. Students report that misinformation from advisors continues.

Part 3: Data Review

	2019-2020	2020-2021	2021-2022
Annual number of graduate awards is greater than 10	2	1	4
Number of declared majors	42	39	39
Average Class Size	11.8	16.3	16.3
Annual Average Class withdrawal rate is 30% or below (SAGE 35%)	7%	7%	8%
Annual C-Pass rate for coursework is 60% or above	89%	86%	77%
Average class fill rate at 60% or above capacity within a term or over a year	42%	58%	57%
Graduate Transfer to 4-year Schools	n/a	n/a	n/a
Full-time Faculty Coverage by Section	25%	0%	0%

Summarize how your program met or did not meet the target measures based on the data above
Our class fill rate dropped 1% from last year but was up 15% from 2019-2020. In part we see this due to some students returning to the workforce instead of school to stabilize finances once COVID restrictions were lifted. Changes in online class formats also affected this. Students unfamiliar with these didn't register believing they were required to be on campus. We hope that active recruitment and better information efforts will positively influence this. Annual retention rate is above the required 70%. Faculty are diligent in providing student support across the certificate courses and share information with colleagues to support student success. C-Pass rate of 77% is better than the Human Services degree program that houses the certificate; 69% vs 77% respectfully. Annual number of graduates don't take into account students that take some SAC courses as electives for their degree but don't complete certificate requirements. Until we have healthier recruitment, graduation numbers will climb slowly.

Summarize how your program met or did not meet the target measures based on the data above

Our class fill rate dropped 1% from last year but was up 15% from 2019-2020. In part we see this due to some students returning to the workforce instead of school to stabilize finances once COVID restrictions were lifted. Changes in online class formats also affected this. Students unfamiliar with these didn't register believing they were required to be on campus. We hope that active recruitment and better information efforts will positively influence this. Annual retention rate is above the required 70%. Faculty are diligent in providing student support across the certificate courses and share information with colleagues to support student success. C-Pass rate of 77% is better than the Human Services degree program that houses the certificate; 69% vs 77% respectfully. Annual number of graduates don't take into account students that take some SAC courses as electives for their degree but don't complete certificate requirements. Until we have healthier recruitment, graduation numbers will climb slowly.

Part 4: Program Learning Outcome Analysis

Learning Outcome	Population or Course(s) Assessed	Description	Summary of Assessment Results
1. Demonstrate an understanding of the complexity of person-in-environment in relation to clients and one's professionalism in the fields of Human Services.	Human Services Theory and Practicum course learning outcomes support the defined program learning outcomes.
2. Identify and exhibit ethical behaviors and practices aligned with professional standards for the fields of Human Services.	Human Services Theory and Practicum course learning outcomes support the defined program learning outcomes.
3. Demonstrate ability to meet or exceed paraprofessional standards for oral and written communication in the fields of Human Services.	Human Services Theory and Practicum course learning outcomes support the defined program learning outcomes.
4. Demonstrate nondiscriminatory responsiveness appropriate to working with culturally diverse individuals.	Human Services Theory and Practicum course learning outcomes support the defined program learning outcomes.

Interpretation of Assessment findings
Students complete increasingly more complex assignments to understand the intersectionality of substance abuse with 'person in environment' influencing factors across populations, SES, cultures, and work arenas. This includes understanding environmental and societal influences on them and their professionalism. Reflective writing and research assignments are assessed. They research and analyze the NAADAC ethical code associated with SAC professions. Students demonstrate application of ethical standards through discussions, role plays and scenario evaluations. These assignments are more difficult due to applying critical and analytical skills. Students complete reports, forms and questionnaires used in professional written communication, and role play oral communication skills. They learn cultural humility theory and use reflective writing to introspect on their cultural sensitivity, bias, and prejudice. Work completion rates across courses: 87-96%. Competency rates: mid 70 to high 90 percentile

Interpretation of Assessment findings

Students complete increasingly more complex assignments to understand the intersectionality of substance abuse with 'person in environment' influencing factors across populations, SES, cultures, and work arenas. This includes understanding environmental and societal influences on them and their professionalism. Reflective writing and research assignments are assessed. They research and analyze the NAADAC ethical code associated with SAC professions. Students demonstrate application of ethical standards through discussions, role plays and scenario evaluations. These assignments are more difficult due to applying critical and analytical skills. Students complete reports, forms and questionnaires used in professional written communication, and role play oral communication skills. They learn cultural humility theory and use reflective writing to introspect on their cultural sensitivity, bias, and prejudice. Work completion rates across courses: 87-96%. Competency rates: mid 70 to high 90 percentile

Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)

Upcoming Year	Changes Planned for the upcoming year	Data Motivating this change
2021-2022	Chang in teaching approach. Consideration has been given to moving the program completely online and advertising it broadly across the state. Currently there is no other program available completely online. The program has historically had students travel from Taos, Window Rock, Acoma, Grants, etc. to take courses. Many of these students are from our indigenous communities. With outreach, the program could grow through being accessible statewide in the online format. Workforce conditions are aligned with this. Statewide the need rose this past year for SA counselors as isolation and mental health challenges exacerbated already high numbers of addiction in NM.	Low fill-rate, low class size, and low graduation rates.
2021-2022	PD will seek out and attend recruitment opportunities and work with college services to advertise the program. Enlist ideas from faculty for outreach and to assist with recruitment efforts. Explain to PT instructors the emphasis on graduation. Explain to PT faculty the policy change for class capacity in HWPS and how proactive activities aim to ensure they are retained to teach and share their expertise with students. HMSV currently has committed PT faculty. Retaining them could be jeopardized if their teaching contracts are prorated due to under-enrolled courses.	Low graduation and enrollment rates.
2021-2022

Please select all of the following that characterize the types of changes described in the above action plan

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