Review Assessment Report

Part 1: Contact & Program Identification

Report Year and Contact Information
Academic YearModified ByDate Modified
2021-2022[email protected]2022-11-14T22:26:53.884Z
SchoolName of ProgramCourses
BITCIS Computer Suppt SpecialistBCIS 1110,BCIS 2217,BUSA 1110,BUSA 1130,BUSA 1198,CIS 1275,CIS 1410,CIS 1415,CIS 1610,CIS 1680,CIS 1715,CIS 2520,CIS 2670,CIS 2999,COMM 2120

Part 2: Program Summary

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program
The CIS Computer Suppt Specialist program still struggles with decreased graduation rates (4) and the number of declared majors (27 vs. 41) experienced a significant drop as well compared to the previous academic year.

Part 3: Data Review

2019-20202020-20212021-2022
Annual number of graduate awards is greater than 101264
Number of declared majors404127
Average Class Size21.520.819.4
Annual Average Class withdrawal rate is 30% or below (SAGE 35%)13%11%11%
Annual C-Pass rate for coursework is 60% or above74%71%70%
Average class fill rate at 60% or above capacity within a term or over a year73%75%69%
Graduate Transfer to 4-year Schools25%n/an/a
Full-time Faculty Coverage by Section57%64%22%
Summarize how your program met or did not meet the target measures based on the data above
All program targets were met except number of graduates. The program continues to experience a decrease in graduates from 12 during the 2019-2020 academic year to to six in the 2020-2021academic year to 4 in the 2021-2022 academic year.

Part 4: Program Learning Outcome Analysis

Learning OutcomePopulation or Course(s) AssessedDescriptionSummary of Assessment Results
Basic installation and administration of network
CIS1415
  • Capstone Project
  • Certification Exam
Students exceeded the 75% target.
Demonstrate and administer Linux operating system
CIS1680
  • Capstone Project
  • Standardized Test
Students exceeded the 75% target.
Demonstrate proper security
CIS2670
  • Capstone Project
  • Certification Exam
Students exceeded the 75% target.
Diagnose and repair common hardware and software issues
CIS1410 and CIS1610
  • Certification Exam
  • Capstone Project
Students exceeded the 75% target.
Interpretation of Assessment findings
A target of 75% has been established for each learning outcome. Students met or exceeded this target for each outcome. Data suggest that students struggle with the industry certification exams. Learning outcomes are met typically with successful completion of the Capstone Project.

Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)

Upcoming YearChanges Planned for the upcoming yearData Motivating this change
2021-2022
Review of courses resulting in industry certification exam to improve results.
Low pass rates on certification exams.
2021-2022
2021-2022
Please select all of the following that characterize the types of changes described in the above action plan
2021-2024 CNM - Digital Services
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