Review Assessment Report

Part 1: Contact & Program Identification

Report Year and Contact Information
Academic YearModified ByDate Modified
2021-2022[email protected]2022-10-17T19:58:39.542Z
SchoolName of ProgramCourses
BITOffice Technology AAS Degree: Office TechnologyBCIS 1110,BCIS 1211,BCIS 1230,BCIS 2217,BCIS 2220,BUSA 1110,BUSA 1115,BUSA 1130,BUSA 1180,BUSA 1210,BUSA 1310,OTEC 1101,OTEC 1102,OTEC 1125,OTEC 1170,OTEC 2201

Part 2: Program Summary

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program
Office Administration (AAS), Office Administration Concentration The Office Administration program provides opportunities for individuals to develop marketable skills in the areas of office procedures, interpersonal relations, office technology, written communication and computer applications to meet the demands and expanded responsibilities of today’s administrative workforce. Individuals who have attained a Certified Professional Secretary (CPS) rating and who have successfully completed the Certified Administrative Professional (CAP) exam may receive credit hours toward the Office Administration Associate of Applied Science degree.

Part 3: Data Review

2019-20202020-20212021-2022
Annual number of graduate awards is greater than 104104
Number of declared majors354634
Average Class Size20.81917.4
Annual Average Class withdrawal rate is 30% or below (SAGE 35%)14%11%11%
Annual C-Pass rate for coursework is 60% or above74%72%70%
Average class fill rate at 60% or above capacity within a term or over a year71%67%62%
Graduate Transfer to 4-year Schoolsn/an/an/a
Full-time Faculty Coverage by Section50%54%18%
Summarize how your program met or did not meet the target measures based on the data above
Met: Annual C-Pass rate for coursework = 70% Annual Average Class withdrawal rate = 11% Average class fill rate at 60% = 62% Not met: Annual number of graduate awards = 4

Part 4: Program Learning Outcome Analysis

Learning OutcomePopulation or Course(s) AssessedDescriptionSummary of Assessment Results
1. Communicate with clarity, conciseness, and purpose in written form.
BUSA 1115
  • Final Exam
A=75, B=45, C=23, D=12, F=26
3. Produce office application documents and integrate office application software skills.
OTEC 2201
  • Practical Exam
A=5, B=4, C=3, D=0, F=2
4. Keyboard at 45 wpm or higher with 5 or fewer errors.
OTEC 1101
  • Practical Exam
A=14, B=9, C=2, D=0, F=21
Interpretation of Assessment findings
BUSA 1115 - 79% of students received 71%+ OTEC 1101 - 54% of students received 71%+ OTEC - 2201 - 86% of students received 71%+

Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)

Upcoming YearChanges Planned for the upcoming yearData Motivating this change
2021-2022
Review the materials for the OTEC1101 course.
Publisher stopped supporting the materials.
2021-2022
2021-2022
Please select all of the following that characterize the types of changes described in the above action plan
2021-2024 CNM - Digital Services
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