Review Assessment Report

Part 1: Contact & Program Identification

Report Year and Contact Information
Academic Year	Modified By	Date Modified
2021-2022	lrager@cnm.edu	2022-10-17T23:08:40.637Z

School	Name of Program	Courses
NPS	Medical Assistant Certificate	BIOL 1130,BIOL 1130L,HIT 1020,HLTH 1001,HLTH 1010,MA 1010,MA 1020,MA 1030,MA 1090,MA 1092,MA 1520,MA 1540,MA 1592,MA 2010,MA 2092,MA 2999

Part 2: Program Summary

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program
The MA Program hired a new Director/FT Faculty Jan 2022 to replace the previous PD who left abruptly in fall 2021. The MA program continues to work toward completing its Self Study Evaluation Report (SER)in Nov 2022 to be submitted to the Medical Assistant Educational Review Board (MAERB) for initial accreditation from CAAHEP in spring 2023. The new MA Program Director has added procedural competencies that follow the MAERB 2015-2022 Core Curriculum requirements. A summer semester was added successfully with the program going to three, 14 week semesters as of spring 2023. Supplies required for student success have been delivered. Texts have been implemented for teachers and faculty service/professional development has been emphasized. Students have been encouraged to take national certification for RMA (AMT) or CMA (AAMA) credentialing. Students are testing through the American Medical Technologists (AMT) and/or American Association of Medical Assistants (AAMA). The big challenge remains in recruiting.

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program

The MA Program hired a new Director/FT Faculty Jan 2022 to replace the previous PD who left abruptly in fall 2021. The MA program continues to work toward completing its Self Study Evaluation Report (SER)in Nov 2022 to be submitted to the Medical Assistant Educational Review Board (MAERB) for initial accreditation from CAAHEP in spring 2023. The new MA Program Director has added procedural competencies that follow the MAERB 2015-2022 Core Curriculum requirements. A summer semester was added successfully with the program going to three, 14 week semesters as of spring 2023. Supplies required for student success have been delivered. Texts have been implemented for teachers and faculty service/professional development has been emphasized. Students have been encouraged to take national certification for RMA (AMT) or CMA (AAMA) credentialing. Students are testing through the American Medical Technologists (AMT) and/or American Association of Medical Assistants (AAMA). The big challenge remains in recruiting.

Part 3: Data Review

	2019-2020	2020-2021	2021-2022
Annual number of graduate awards is greater than 10	10	29	29
Number of declared majors	145	188	169
Average Class Size	23.7	21.8	20.9
Annual Average Class withdrawal rate is 30% or below (SAGE 35%)	13%	12%	10%
Annual C-Pass rate for coursework is 60% or above	77%	77%	80%
Average class fill rate at 60% or above capacity within a term or over a year	77%	76%	72%
Graduate Transfer to 4-year Schools	0%	n/a	n/a
Full-time Faculty Coverage by Section	56%	31%	11%

Summarize how your program met or did not meet the target measures based on the data above
With regards to the targets listed, all areas have been met and/or exceeded the required thresholds. More part-time faculty have been hired to supplement the FT faculty instruction so that the FT faculty can dedicate time towards accreditation and other program director duties.

Part 4: Program Learning Outcome Analysis

Learning Outcome	Population or Course(s) Assessed	Description	Summary of Assessment Results
Exhibit behaviors consistent with professional and employer expectations. These behaviors will help the student to be successful in obtaining and maintaining a career in the medical assisting field.	MA 1090, MA 2999, & Graduates	Test or Quiz In-class Activities Clinical Practicum Evaluation Survey External Evaluator	MA 2999 test scoring for spring 2022 ranged 79% to 100% with an average of 91%. Summer 2022, MA 2999 test scoring ranged from 64% to 100 % with an average of 92%. Fall 2021, MA 2999 test scoring was not available for this report. Surveys of the graduates have not been conducted yet but will be implemented 6 months after graduation of the spring 2023 students.
Apply knowledge of anatomy and physiology, applied mathematics, infection control, nutrition, effective communication, administrative functions, third party reimbursement, procedural and diagnostic coding, and legal implications to the ambulatory healthcare setting.	MA 1090, MA 2999, & Graduates taking National Certification Exams	In-class Activities Test or Quiz Certification Exam Clinical Practicum Evaluation External Evaluator	MA 2999 test scoring for spring 2022 ranged 79% to 100% with an average of 91%. Summer 2022, MA 2999 test scoring ranged from 64% to 100 % with an average of 92%. Fall 2021, MA 2999 test scoring was not available for this report. The pass rate for the RMA was 73% for fall 2021-fall 2022. The CMA pass rate was 71%.

Interpretation of Assessment findings
Average MA 2999 test scores in the 90s but we have no historical data to compare results to prior to spring 2022. In this initial assessment of credentialing scores, we have also met/exceeded national benchmarks for credentialing with several recent graduates sitting for either the Registered Medical Assistant (RMA) exam through the American Medical Technologists or the Certified Medical Assistant ((CMA (AAMA)) exam through the American Association of Medical Assistants Pilot Project for Certification Eligibility. This is due to the implementation of a certification review text included in program student textbook bundles. Our current pass rate threshold is 70% and our goal for the next reporting period is 75% or higher.

Interpretation of Assessment findings

Average MA 2999 test scores in the 90s but we have no historical data to compare results to prior to spring 2022. In this initial assessment of credentialing scores, we have also met/exceeded national benchmarks for credentialing with several recent graduates sitting for either the Registered Medical Assistant (RMA) exam through the American Medical Technologists or the Certified Medical Assistant ((CMA (AAMA)) exam through the American Association of Medical Assistants Pilot Project for Certification Eligibility. This is due to the implementation of a certification review text included in program student textbook bundles. Our current pass rate threshold is 70% and our goal for the next reporting period is 75% or higher.

Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)

Upcoming Year	Changes Planned for the upcoming year	Data Motivating this change
2021-2022	Curriculum and assessment methods will include procedural skills check offs and students must reach threshold of 85% or higher on each of the core curriculum domains to include cognitive, psychomotor and affective skills. Students who fall below the threshold will be remediated until they pass the skills.	The program is seeking third-party accreditation through MAERB/CAAHEP to achieve best and standardized student/graduate outcomes. Employers are requesting graduates with credentials from accredited programs.
2021-2022	Faculty will be required to obtain in-service and professional development hours in accordance with MAERB/CAAHEP accreditation standards.	The program is seeking third-party accreditation through MAERB/CAAHEP to achieve best and standardized student/graduate outcomes. Employers are requesting graduates with credentials from accredited programs and accredited programs required faculty development.
2021-2022	Assignments will be graded using grading rubrics.	The program is seeking third-party accreditation through MAERB/CAAHEP to achieve best and standardized student/graduate outcomes. Employers are requesting graduates with credentials from accredited programs and accredited programs utilize grading rubrics for standardization.

Please select all of the following that characterize the types of changes described in the above action plan

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