Review Assessment Report

Part 1: Contact & Program Identification

Report Year and Contact Information
Academic YearModified ByDate Modified
2022-2023[email protected]2023-10-24T14:51:16.414Z
SchoolName of ProgramCourses
BITCIS Network Administration CertBCIS 1110,BUSA 1110,BUSA 1130,CIS 1410,CIS 1415,CIS 1425,CIS 1610,CIS 1680,CIS 2421,CIS 2424,CIS 2426,CIS 2427,CIS 2450,CIS 2999,COMM 2120

Part 2: Program Summary

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program
The program continued to have challenges in enrollment for the 2022-2023 year. However, changes in course offerings and marketing strategies for the 2023-2024 year expects to reverse this trend.

Part 3: Data Review

2020-20212021-20222022-2023
Annual number of graduate awards is greater than 102682
Number of declared majors262823
Average Class Size21.319.419.6
Annual Average Class withdrawal rate is 30% or below (SAGE 35%)11%11%11%
Annual C-Pass rate for coursework is 60% or above71%70%71%
Average class fill rate at 60% or above capacity within a term or over a year75%69%69%
Graduate Transfer to 4-year Schools19%n/an/a
Full-time Faculty Coverage by Section64%54%20%
Summarize how your program met or did not meet the target measures based on the data above
Average class fill rate is 69% which is higher than 60% target Annual retention rate is 89% which is higher than the 70% target Annual C-pass rate is 71% which is higher than the 60% target Annual number of graduates is at 2 which is lower than the target of 10.

Part 4: Program Learning Outcome Analysis

Learning OutcomePopulation or Course(s) AssessedDescriptionSummary of Assessment Results
1. Use Network Protocol Models to explain communication between devices on a data network.
CIS 1425
  • Final Exam
100% of students were able to identify and explain the OSI model.-70% target met
2. Design a network with mathematical literacy and effectively implement the design to create a functioning network.
CIS 2424
  • Final Exam
100% of students designed and implemented a functioning network-70% target met
3. Create a LAN environment implementing VLANs and wireless devices.
CIS 2424
  • Final Exam
100% of students were able to create a network with VLANs and wireless devices-70% target met.
4. Create WAN environments implementing appropriate protocols for current networking technologies.
CIS 2424
  • Final Exam
100% of students were able to create WAN environments using network technologies-70% target not met
5. Create a logical diagram and translate it to a physical implementation on a network.
CIS 2424
  • Final Exam
100% of students were able to develop a network diagram and implement.-70% target met
Interpretation of Assessment findings
Overall students were able to implement technologies and demonstrate proficiency in learning objectives for this certificate program.

Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)

Upcoming YearChanges Planned for the upcoming yearData Motivating this change
2022-2023
2022-2023
2022-2023
Please select all of the following that characterize the types of changes described in the above action plan
2021-2024 CNM - Digital Services
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