Review Assessment Report

Part 1: Contact & Program Identification

Report Year and Contact Information
Academic Year	Modified By	Date Modified
2022-2023	kguzzi1@cnm.edu	2023-10-25T20:23:39.839Z

School	Name of Program	Courses
BIT	Office Technology AAS Degree: Office Technology	BCIS 1110,BCIS 1211,BCIS 1230,BCIS 2217,BCIS 2220,BUSA 1110,BUSA 1115,BUSA 1130,BUSA 1180,BUSA 1210,BUSA 1310,OTEC 1101,OTEC 1125,OTEC 1170,OTEC 2201

Part 2: Program Summary

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program
Number of declared majors went up from 34 to 38. The Office Administration program provides opportunities for individuals to develop marketable skills in the areas of office procedures, interpersonal relations, office technology, written communication and computer applications to meet the demands and expanded responsibilities of today’s administrative workforce. Individuals who have attained a Certified Professional Secretary (CPS) rating and who have successfully completed the Certified Administrative Professional (CAP) exam may receive credit hours toward the Office Administration Associate of Applied Science degree. Two concentrations are available in the Office Administration program: Medical Concentration and Office Administration Concentration.

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program

Number of declared majors went up from 34 to 38. The Office Administration program provides opportunities for individuals to develop marketable skills in the areas of office procedures, interpersonal relations, office technology, written communication and computer applications to meet the demands and expanded responsibilities of today’s administrative workforce. Individuals who have attained a Certified Professional Secretary (CPS) rating and who have successfully completed the Certified Administrative Professional (CAP) exam may receive credit hours toward the Office Administration Associate of Applied Science degree. Two concentrations are available in the Office Administration program: Medical Concentration and Office Administration Concentration.

Part 3: Data Review

	2020-2021	2021-2022	2022-2023
Annual number of graduate awards is greater than 10	10	4	3
Number of declared majors	46	34	38
Average Class Size	19.2	17.6	18.3
Annual Average Class withdrawal rate is 30% or below (SAGE 35%)	11%	11%	12%
Annual C-Pass rate for coursework is 60% or above	72%	70%	70%
Average class fill rate at 60% or above capacity within a term or over a year	67%	62%	65%
Graduate Transfer to 4-year Schools	0%	n/a	n/a
Full-time Faculty Coverage by Section	53%	43%	17%

Summarize how your program met or did not meet the target measures based on the data above
Targets met: - Average class fill rate above 60% - Annual Average Class withdrawal rate is below 30% - Annual C-pass rate for coursework is above 60% Target not met: - Annual number of graduates is greater than 10

Part 4: Program Learning Outcome Analysis

Learning Outcome	Population or Course(s) Assessed	Description	Summary of Assessment Results
1. Communicate with clarity, conciseness, and purpose in written form.	BUSA 1115	Final Exam	Averages: A = 17 B = 9 C = 7 D = 8 F = 10
3. Produce office application documents and integrate office application software skills.	OTEC 2201	Class Project	Averages: A = 2 B = 2 C = 0 D = 0 F = 1

Interpretation of Assessment findings
BUSA 1115 - 35% of students finished the course with a passing grade of C or better. OTEC 2201 - 80% of students finished the course with a passing grade of C or better.

Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)

Upcoming Year	Changes Planned for the upcoming year	Data Motivating this change
2022-2023
2022-2023
2022-2023

Please select all of the following that characterize the types of changes described in the above action plan

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