Review Assessment Report

Part 1: Contact & Program Identification

Report Year and Contact Information
Academic YearModified ByDate Modified
2022-2023[email protected]2023-10-25T20:23:39.839Z
SchoolName of ProgramCourses
BITOffice Technology AAS Degree: Office TechnologyBCIS 1110,BCIS 1211,BCIS 1230,BCIS 2217,BCIS 2220,BUSA 1110,BUSA 1115,BUSA 1130,BUSA 1180,BUSA 1210,BUSA 1310,OTEC 1101,OTEC 1125,OTEC 1170,OTEC 2201

Part 2: Program Summary

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program
Number of declared majors went up from 34 to 38. The Office Administration program provides opportunities for individuals to develop marketable skills in the areas of office procedures, interpersonal relations, office technology, written communication and computer applications to meet the demands and expanded responsibilities of today’s administrative workforce. Individuals who have attained a Certified Professional Secretary (CPS) rating and who have successfully completed the Certified Administrative Professional (CAP) exam may receive credit hours toward the Office Administration Associate of Applied Science degree. Two concentrations are available in the Office Administration program: Medical Concentration and Office Administration Concentration.

Part 3: Data Review

2020-20212021-20222022-2023
Annual number of graduate awards is greater than 101043
Number of declared majors463438
Average Class Size19.217.618.3
Annual Average Class withdrawal rate is 30% or below (SAGE 35%)11%11%12%
Annual C-Pass rate for coursework is 60% or above72%70%70%
Average class fill rate at 60% or above capacity within a term or over a year67%62%65%
Graduate Transfer to 4-year Schools0%n/an/a
Full-time Faculty Coverage by Section53%43%17%
Summarize how your program met or did not meet the target measures based on the data above
Targets met: - Average class fill rate above 60% - Annual Average Class withdrawal rate is below 30% - Annual C-pass rate for coursework is above 60% Target not met: - Annual number of graduates is greater than 10

Part 4: Program Learning Outcome Analysis

Learning OutcomePopulation or Course(s) AssessedDescriptionSummary of Assessment Results
1. Communicate with clarity, conciseness, and purpose in written form.
BUSA 1115
  • Final Exam
Averages: A = 17 B = 9 C = 7 D = 8 F = 10
3. Produce office application documents and integrate office application software skills.
OTEC 2201
  • Class Project
Averages: A = 2 B = 2 C = 0 D = 0 F = 1
Interpretation of Assessment findings
BUSA 1115 - 35% of students finished the course with a passing grade of C or better. OTEC 2201 - 80% of students finished the course with a passing grade of C or better.

Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)

Upcoming YearChanges Planned for the upcoming yearData Motivating this change
2022-2023
2022-2023
2022-2023
Please select all of the following that characterize the types of changes described in the above action plan
2021-2024 CNM - Digital Services
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