Review Assessment Report

Part 1: Contact & Program Identification

Report Year and Contact Information
Academic Year	Modified By	Date Modified
2022-2023	[email protected]	2023-10-20T23:50:28.550Z

School	Name of Program	Courses
HWPS	Pharmacy Technician Entry Certificate	BIOL 1130,CHEM 1120,CHEM 1120L,HLTH 1001,HLTH 1010,PT 1003,PT 1011,PT 1192,PT 1316,PT 1710,PT 1716,PT 1792,PT 2010,PT 2016,PT 2090,PT 2092

Part 2: Program Summary

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program
The Certificate Program was updated in 2020 to allow for extra learning opportunities with concepts, making the time to completion four terms. The curriculum now includes three pharmacology courses, an intermediate pharmacy technician course, a pharmacy technician professionalism course and two advanced-level laboratory classes. Although the Accreditation Standard considers the two ninety-hour, sterile and non-sterile compounding labs advanced-level courses, they are included in the entry-level program upon our Advisory Committee's recommendation. The new Entry-level Certificate of Completion is also embedded in the new Advanced-level Pharmacy Technician AAS degree, which will allow an easy transition from the certificate to the degree. Based on advisory and community feedback and CIPR review, we have now condensed the program to three terms, and are awaiting review by the Curriculum and Catalog Committee.

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program

The Certificate Program was updated in 2020 to allow for extra learning opportunities with concepts, making the time to completion four terms. The curriculum now includes three pharmacology courses, an intermediate pharmacy technician course, a pharmacy technician professionalism course and two advanced-level laboratory classes. Although the Accreditation Standard considers the two ninety-hour, sterile and non-sterile compounding labs advanced-level courses, they are included in the entry-level program upon our Advisory Committee's recommendation. The new Entry-level Certificate of Completion is also embedded in the new Advanced-level Pharmacy Technician AAS degree, which will allow an easy transition from the certificate to the degree. Based on advisory and community feedback and CIPR review, we have now condensed the program to three terms, and are awaiting review by the Curriculum and Catalog Committee.

Part 3: Data Review

	2020-2021	2021-2022	2022-2023
Annual number of graduate awards is greater than 10	6	10	8
Number of declared majors	57	38	38
Average Class Size	22.3	20.6	22.8
Annual Average Class withdrawal rate is 30% or below (SAGE 35%)	16%	14%	15%
Annual C-Pass rate for coursework is 60% or above	67%	67%	67%
Average class fill rate at 60% or above capacity within a term or over a year	79%	70%	75%
Graduate Transfer to 4-year Schools	n/a	n/a	n/a
Full-time Faculty Coverage by Section	43%	52%	24%

Summarize how your program met or did not meet the target measures based on the data above
Average class fill rate at 60% or above capacity: no, target not met. Extensive outreach efforts are underway as well as dual credit offerings. This program is a CIPR fix. Annual retention rate is 70% or above (SAGE 65%): did not meet, students dropped from program due to personal stressors. Annual C-pass rate for coursework is 60% or above: yes, of students that completed, target was met. Annual number of graduates is greater than 10 (for degree and certificate programs only): yes, target is met.

Summarize how your program met or did not meet the target measures based on the data above

Average class fill rate at 60% or above capacity: no, target not met. Extensive outreach efforts are underway as well as dual credit offerings. This program is a CIPR fix. Annual retention rate is 70% or above (SAGE 65%): did not meet, students dropped from program due to personal stressors. Annual C-pass rate for coursework is 60% or above: yes, of students that completed, target was met. Annual number of graduates is greater than 10 (for degree and certificate programs only): yes, target is met.

Part 4: Program Learning Outcome Analysis

Learning Outcome	Population or Course(s) Assessed	Description	Summary of Assessment Results
1. Prioritize workflow while assisting the pharmacist in collecting, organizing, and evaluating information for direct patient care, drug use review, and departmental management.	PT1011, PT1192, PT1710, PT2010, PT2090	Final Exam Test or Quiz Final Exam Test or Quiz Practical Exam Clinical Practicum Evaluation Paper	PT 1011- target met low enrollment PT 1192- target met low enrollment PT 1710- target met low enrollment PT 2010- target met low enrollment PT 2090 - target met. all students met or exceeded expectations per rotation preceptors. PT1011, PT1192, PT1710, PT2010, PT2090 Final Exam Test or Quiz Practical Exam Clinical Practicum Evaluation Paper Target: 80% of students achieve a score of 75% or better content specific exams/practicals, comprehensive finals, paper/presentation(s), and meet or exceed expectations on the final clinical preceptor evaluation.
2. Classify commonly used prescription and non-prescription drugs according to therapeutic class and indication.	PT1316, PT1716, PT2016, PT2090	Final Exam Test or Quiz Practical Exam In-class Activities Paper Clinical Practicum Evaluation	Target: 80% of students achieve a score of 75% or better on content specific exams/practicals, comprehensive finals, and meet or exceed expectations on final clinical preceptor evaluation. PT 1316- target met PT 1716- target met PT 2016 - target met PT 2090 - target met: 5 students met or exceeded expectations at all times, one student met or did not meet expectations.
3. Apply various professional practice standards necessary to assist the pharmacist in monitoring the practice site for compliance with federal, state and local laws, regulations and professional standards.	PT1011, PT1192, PT1710, PT1792, PT2010, PT2090	Final Exam Test or Quiz Practical Exam Clinical Practicum Evaluation	Target: 80% of students achieve a score of 75% or better on content specific exams/practicals, comprehensive finals, and meet or exceed expectations on final clinical preceptor evaluation. PT 1011-target not met. low enrollment 66% of students achieved a 75% or better PT 1192 - Target met all students achieved over a 75% PT 1710- low enrollment target met PT 1792- target not met low enrollment, 66% of students met target PT 2010-target met PT 2090- target met: 5 students met or exceeded expectations at all times, one student met or did not meet expectations.
4. Choose appropriate pharmaceuticals, devices, and supplies according to an established purchasing program.	PT1192, PT1792, PT2092, PT2090	Final Exam Test or Quiz Practical Exam Clinical Practicum Evaluation	Not assessed this cycle - JM
5. Apply the skills needed to take personal responsibility for assisting the pharmacist in improving the pharmacy care of patients.	PT1192, PT1792, PT2090	Final Exam Test or Quiz In-class Activities Clinical Practicum Evaluation	PT1192-target met PT1792-low enrollment target met PT2090- target met: 5 students met or exceeded expectations at all times, one student met or did not meet expectations.

Interpretation of Assessment findings
This program is a CIPR Fix program. It has struggled with enrollment and continuation after term 1 of the program. Here are the measures that have been put in place to address these issues: Several outreach events attended by faculty and AD Work with MCO to promote with a student focused article as well as social media posts Dual credit partnerships with HLHS Program info via QR codes on faculty business card to distribute Automated email that is sent to students continuing from term 1 to term, for reminders about registration, financial aid deadlines, tutoring, clinical requirements, etc. Move classes to attend anywhere to meet student needs Revamp curriculum Have submitted catalog proposals to rearrange term by term to condense program into 3 terms Host community partners in recruitment opportunities during class time Enrollment has increased over the last two terms, despite our low enrollment and attrition we reported on for this cycle. Zero percent drop rate since day 1 of fall 2023 term

Interpretation of Assessment findings

This program is a CIPR Fix program. It has struggled with enrollment and continuation after term 1 of the program. Here are the measures that have been put in place to address these issues: Several outreach events attended by faculty and AD Work with MCO to promote with a student focused article as well as social media posts Dual credit partnerships with HLHS Program info via QR codes on faculty business card to distribute Automated email that is sent to students continuing from term 1 to term, for reminders about registration, financial aid deadlines, tutoring, clinical requirements, etc. Move classes to attend anywhere to meet student needs Revamp curriculum Have submitted catalog proposals to rearrange term by term to condense program into 3 terms Host community partners in recruitment opportunities during class time Enrollment has increased over the last two terms, despite our low enrollment and attrition we reported on for this cycle. Zero percent drop rate since day 1 of fall 2023 term

Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)

Upcoming Year	Changes Planned for the upcoming year	Data Motivating this change
2022-2023	condense term by term for shorter completion time move requested courses to RTOL	advisory/employer feedback is that our grads are the BEST and most prepared, need more of them more quickly student feedback regarding time to graduate student feedback and SAS college wide data supporting the preference of online delivery mode, more so than attend anywhere
2022-2023
2022-2023

Please select all of the following that characterize the types of changes described in the above action plan

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