Review Assessment Report

Part 1: Contact & Program Identification

Report Year and Contact Information
Academic Year	Modified By	Date Modified
2022-2023	sdavis67@cnm.edu	2023-10-04T15:08:29.205Z

School	Name of Program	Courses
NPS	Patient Care Technician	HLTH 1001,NA 1020,NA 1093,NA 1190,PCT 1020,PCT 1090,PCT 1092

Part 2: Program Summary

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program
The PCT Program has again exceeded Target Measures in all areas. Although our average class size has increased from 18 to 20.1, and our average class fill rate has increased to 78% from 74% last cycle, we continue to face challenges in increasing enrollment and have been listed as a program to fix in CIPR. We are currently working on a proposal to revise our curriculum to offer our complete program in one term in hopes to increase enrollment and provide more opportunities for students to successfully complete the program. We have met all of our goals this cycle, and our dedicated faculty team continue to work diligently to provide our community partners with quality trained Patient Care Technicians who will deliver competent, caring, safe patient care, while demonstrating professionalism in the workplace. Our greatest challenge is to maintain this standard of education for our students in our program while meeting CNM's requirements for enrollment and budgeting for the program.

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program

The PCT Program has again exceeded Target Measures in all areas. Although our average class size has increased from 18 to 20.1, and our average class fill rate has increased to 78% from 74% last cycle, we continue to face challenges in increasing enrollment and have been listed as a program to fix in CIPR. We are currently working on a proposal to revise our curriculum to offer our complete program in one term in hopes to increase enrollment and provide more opportunities for students to successfully complete the program. We have met all of our goals this cycle, and our dedicated faculty team continue to work diligently to provide our community partners with quality trained Patient Care Technicians who will deliver competent, caring, safe patient care, while demonstrating professionalism in the workplace. Our greatest challenge is to maintain this standard of education for our students in our program while meeting CNM's requirements for enrollment and budgeting for the program.

Part 3: Data Review

	2020-2021	2021-2022	2022-2023
Annual number of graduate awards is greater than 10	26	27	27
Number of declared majors	29	22	22
Average Class Size	19.6	18	20.1
Annual Average Class withdrawal rate is 30% or below (SAGE 35%)	7%	8%	8%
Annual C-Pass rate for coursework is 60% or above	88%	85%	87%
Average class fill rate at 60% or above capacity within a term or over a year	81%	74%	78%
Graduate Transfer to 4-year Schools	4%	n/a	n/a
Full-time Faculty Coverage by Section	47%	61%	16%

Summarize how your program met or did not meet the target measures based on the data above
-Target Met. Average class fill rate for the PCT Program was 78%. This exceeds the target fill rate by 18% -Target Met. Annual average class withdrawal rate is at 8% This is 22% below the target withdrawal rate of 30% -Target Met. Annual C-Pass rate for coursework in the PCT Program is 87%. This is 27% above the target pass rate. -Target Met. Annual number of graduates in the PCT Program is 27. This is 17 students greater than the target graduate awards. The PCT Program has exceeded target measures in all areas.

Summarize how your program met or did not meet the target measures based on the data above

-Target Met. Average class fill rate for the PCT Program was 78%. This exceeds the target fill rate by 18% -Target Met. Annual average class withdrawal rate is at 8% This is 22% below the target withdrawal rate of 30% -Target Met. Annual C-Pass rate for coursework in the PCT Program is 87%. This is 27% above the target pass rate. -Target Met. Annual number of graduates in the PCT Program is 27. This is 17 students greater than the target graduate awards. The PCT Program has exceeded target measures in all areas.

Part 4: Program Learning Outcome Analysis

Learning Outcome	Population or Course(s) Assessed	Description	Summary of Assessment Results
1. Employ therapeutic communication skills when practicing with peers and applies this communication technique while performing client care in the clinical setting.	PCT 1092	Practical Exam In-class Activities Instructor Observation	97% of students passed the Communication Simulation Exercise with a minimum score of 80%
2. Communicate effectively using verbal, non-verbal, electronic and written techniques.	PCT 1020	Test or Quiz Homework Assignments	97% of students passed the Medical Terminology final exam with a minimum score of 75% 97% of students passed the Communication Scenario Assignment with a minimum score of 80%
3. Perform patient care technician skills and duties competently.	PCT 1090 PCT 1092	Final Exam Practical Exam Instructor Observation Clinical Practicum Evaluation	100% of students passed the Part B Psychomotor Domain on the Behavioral Assessment Evaluation at a minimum score of 83% 100% of students passed the Urinary Catheterization Skill Evaluation on the Lab Final Exam with a minimum score of 80%
4. Demonstrate professional behavior including, but not limited to: integrity, empathy, self-motivation, appearance/personal hygiene, self-confidence, communications, time management, teamwork/diplomacy, respect, patient advocacy, and careful delivery of service.	PCT 1090	Clinical Practicum Evaluation Instructor Observation	100% of students passed Part A - Affective Domain portion of the Behavioral Assessment Evaluation at a minimum score of 85%
3. Perform patient care technician skills and duties competently.	PCT 1090 PCT 1092	Final Exam Practical Exam Instructor Observation Clinical Practicum Evaluation	100% of students passed the Part B Psychomotor Domain on the Behavioral Assessment Evaluation at a minimum score of 83% 100% of students passed the Urinary Catheterization Skill Evaluation on the Lab Final Exam with a minimum score of 80%

Interpretation of Assessment findings
1. Goal Met. 97% of students passed the Communication Simulation Exercise with a minimum score of 80%. Goal was 90% 2. Goal Met. 97% of students passed the Medical Terminology final exam with a minimum score of 75%. Goal was 90% Goal Met. 97% of students passed the Communication Scenario Assignment with a minimum score of 80%. Goal was 90% 3. Goal Met. 100% of students passed the Part B Psychomotor Domain on the Behavioral Assessment Evaluation at a minimum score of 83%. Goal was 90% Goal Met. 100% of students passed the Urinary Catheterization Skill Evaluation on the Lab Final Exam with a minimum score of 80%. Goal was 90% 4. Goal Met. 100% of students passed Part A - Affective Domain portion of the Behavioral Assessment Evaluation at a minimum score of 85%. Goal was 90%

Interpretation of Assessment findings

1. Goal Met. 97% of students passed the Communication Simulation Exercise with a minimum score of 80%. Goal was 90% 2. Goal Met. 97% of students passed the Medical Terminology final exam with a minimum score of 75%. Goal was 90% Goal Met. 97% of students passed the Communication Scenario Assignment with a minimum score of 80%. Goal was 90% 3. Goal Met. 100% of students passed the Part B Psychomotor Domain on the Behavioral Assessment Evaluation at a minimum score of 83%. Goal was 90% Goal Met. 100% of students passed the Urinary Catheterization Skill Evaluation on the Lab Final Exam with a minimum score of 80%. Goal was 90% 4. Goal Met. 100% of students passed Part A - Affective Domain portion of the Behavioral Assessment Evaluation at a minimum score of 85%. Goal was 90%

Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)

Upcoming Year	Changes Planned for the upcoming year	Data Motivating this change
2022-2023	We are currently looking at overall curriculum and program revision to offer the program to be completed in one term. This proposal will be presented for approval in the next catalog cycle.	Our PCT Program has been categorized in CIPR as needing to be fixed due to lower enrollment and high cost. We have made some adjustments to address the cost of the program, but increasing enrollment continues to be a challenge. Offering the program to be completed in one term will provide more opportunities for students to enroll.
2022-2023
2022-2023

Please select all of the following that characterize the types of changes described in the above action plan

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