Review Assessment Report

Part 1: Contact & Program Identification

Report Year and Contact Information
Academic YearModified ByDate Modified
2022-2023[email protected]2023-10-19T20:51:02.446Z
SchoolName of ProgramCourses
BITRetail Management CertificateACCT 2110,BCIS 1110,BUSA 1115,BUSA 1130,BUSA 2220,BUSA 2330,MGMT 2110,MKTG 2110

Part 2: Program Summary

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program
The Retail Management Certificate of Completion provides opportunities for retail associates to achieve a high-quality education that will enable them to work their way into retail management.

Part 3: Data Review

2020-20212021-20222022-2023
Annual number of graduate awards is greater than 10162257
Number of declared majors223274362
Average Class Size17.916.317.1
Annual Average Class withdrawal rate is 30% or below (SAGE 35%)11%12%12%
Annual C-Pass rate for coursework is 60% or above72%71%71%
Average class fill rate at 60% or above capacity within a term or over a year67%62%64%
Graduate Transfer to 4-year Schools6%n/an/a
Full-time Faculty Coverage by Section53%41%16%
Summarize how your program met or did not meet the target measures based on the data above
Dashboard is GREEN!

Part 4: Program Learning Outcome Analysis

Learning OutcomePopulation or Course(s) AssessedDescriptionSummary of Assessment Results
1. Comprehend and compose business documents.
BUSA 2330 Student survey/assessment
  • Final Exam
100% of all students met the target of 71% of achieving 71% on the final exam
2. Demonstrate effective communication skills and behaviors that maximize the consumer experience.
BUSA 2330 Student survey/assessment
  • Final Exam
100% of all students met the target of 71% of achieving 71% on the final exam
3. Interact with business contacts and coworkers in a professional manner while accepting and delivering constructive feedback.
BUSA 2330 Student survey/assessment
  • Final Exam
100% of all students met the target of 71% of achieving 71% on the final exam
4. Identify and apply relevant information to set goals, perform job-related tasks, and make ethical business decisions.
BUSA 2330 Student survey/assessment
  • Final Exam
100% of all students met the target of 71% of achieving 71% on the final exam
5. Explain the flow of goods and services in a retail environment and recognize the cause and effect of issues in the supply chain.
BUSA 2330 Student survey/assessment
  • Final Exam
100% of all students met the target of 71% of achieving 71% on the final exam
6. Apply math skills to calculate, interpret, and analyze financial information to make business decisions.
BUSA 2330 Student survey/assessment
  • Final Exam
100% of all students met the target of 71% of achieving 71% on the final exam
Interpretation of Assessment findings
Target surpassed all expectations!

Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)

Upcoming YearChanges Planned for the upcoming yearData Motivating this change
2022-2023
2022-2023
2022-2023
Please select all of the following that characterize the types of changes described in the above action plan
2021-2024 CNM - Digital Services
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