Review Assessment Report

Part 1: Contact & Program Identification

Report Year and Contact Information
Academic YearModified ByDate Modified
2022-2023[email protected]2023-10-25T16:00:40.766Z
SchoolName of ProgramCourses
BITCIS Computer Suppt SpecialistBCIS 1110,BCIS 2217,BUSA 1110,BUSA 1130,BUSA 1198,CIS 1275,CIS 1410,CIS 1415,CIS 1610,CIS 1680,CIS 1715,CIS 2520,CIS 2670,COMM 2120

Part 2: Program Summary

Provide a high level review of the program to include highlights, successes, challenges, significant changes, and significant resources needed to support the program
Program continued to experience challenges in enrollment. Based on advisory recommendation program will be deactivated effective Fall 2024.

Part 3: Data Review

2020-20212021-20222022-2023
Annual number of graduate awards is greater than 10646
Number of declared majors412726
Average Class Size20.819.419.6
Annual Average Class withdrawal rate is 30% or below (SAGE 35%)11%11%12%
Annual C-Pass rate for coursework is 60% or above71%69%71%
Average class fill rate at 60% or above capacity within a term or over a year75%69%70%
Graduate Transfer to 4-year Schoolsn/an/an/a
Full-time Faculty Coverage by Section64%53%19%
Summarize how your program met or did not meet the target measures based on the data above
Average class fill rate is 70%, target met Annual retention rate is 88%, target met Annual C-pass rate is 71%, target met Annual number of graduates did not meet minimum of 10. Only 6 graduates for 2022-2023 year.

Part 4: Program Learning Outcome Analysis

Learning OutcomePopulation or Course(s) AssessedDescriptionSummary of Assessment Results
1. Basic installation and administration of network
CIS 1415
  • Certification Exam
40% of students were able to perform basic installation and administration. 70% target not met.
2. Diagnose and repair common hardware and software issues
CIS 1410 and CIS 1610
  • Certification Exam
60% of students were able to diagnose hardware issues and 55% were able to diagnose software issues. Target not met.
3. Demonstrate and administer Linux operating system
CIS 1680
  • Certification Exam
55% of students were able to administer an operating system. Target not met.
4. Demonstrate proper computer security
CIS 2670
  • Certification Exam
60% of students were able to demonstrate proper computer security. Target not met.
Interpretation of Assessment findings

Part 5: Additional Action Plan in Support of Student Learning (If Appropriate)

Upcoming YearChanges Planned for the upcoming yearData Motivating this change
2022-2023
Program will be deactivated
Advisory input indicates this certificate program no longer meet employer need.
2022-2023
2022-2023
Please select all of the following that characterize the types of changes described in the above action plan
2021-2024 CNM - Digital Services
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