Archived Assessment Report
| Program | Administrative Assistant Certificate |
| Assessment Reporter | [email protected] |
| Theme | Practicing Community |
| Review Year | 2024-2025 - Midpoint Report |
| Learning Outcome (or Gen Ed Essential Skill) | Focus Area |
|---|
| 1. Produce office application documents and integrate office application software skills. | Are students prepared to demonstrate producing office application documents and integrating office application software skills in a workplace setting? |
| 2. Demonstrate beginning Word processing skills. | Are students prepared to demonstrate beginning Word processing skills in a workplace setting? |
| 3. Keyboard at 35 wpm or higher with 5 or fewer errors. | Are students prepared to demonstrate keyboarding speed of 35 wpm or higher with 5 or fewer errors in a workplace setting? |
| Learning Outcome (or Gen Ed Essential Skill) | Description of Assessment Tool | Population or Courses Assessed | Hypothetical Analysis/Target |
|---|
| 1. Produce office application documents and integrate office application software skills. | Final Exam | OTEC2201 - CRN 83309 | - Annual C-pass rate for coursework is above 60% |
| 2. Demonstrate beginning Word processing skills. | Word Exam | BCIS1110 - CRN82467 | - Annual C-pass rate for coursework is above 60% |
| 3. Keyboard at 35 wpm or higher with 5 or fewer errors. | Average of three timed writings | OTEC1101 - CRN84909 | - Annual C-pass rate for coursework is above 60% |
| Learning Outcome (or Gen Ed Essential Skill) | Summary of Results | Reflection on Focus Area | Intepretation of Results |
|---|
| 1. Produce office application documents and integrate office application software skills. | Average of 79.24 | Yes, students prepared to demonstrate producing office application documents and integrating office application software skills in a workplace setting | One student couldn't come to campus and her submission got her .67 points. Without counting her, the average of the class was 90.47 |
| 2. Demonstrate beginning Word processing skills. | The average for the Word Final was 91.5% The annual pass rate is above 60% | The results support that the students demonstrated beginning Word processing skills in a workplace setting. | The results show us that the students demonstrated beginning Word processing skills in a workplace setting. |
| 3. Keyboard at 35 wpm or higher with 5 or fewer errors. | Students average 74% | Above C-pass rate for course | Students were not prepared to demonstrate keyboarding speed of 35 wpm or higher with 5 or fewer errors in a workplace setting. Their typing speed average was 27wpm |
| 1. Produce office application documents and integrate office application software skills. |
|---|
| Describe the change that was implemented. | The outcome of 90.47 of students who came to class is an excellent result. No changes are needed. |
| Type of Change | |
| Change in Assessment Approach or Tools? | No changes needed. |
| What data motivated the change? | No changes are needed, based on the data. |
| Hypothesis about the effect the change will have? | There are no changes needed to help improve the outcome. |
| 2. Demonstrate beginning Word processing skills. |
|---|
| Describe the change that was implemented. | Results were too narrow a sample of data since the results were only from 1 course section. The results show that the goal was met. Hopefully, this will be the case in the future, when we connect the Word Capstone to our Brightspace Master Shell, to include many more sections of data. |
| Type of Change | |
| Change in Assessment Approach or Tools? | The change will require a different assessment approach. The assessment will not come from one faculty member concerning one class section. The assessment will be completed in Brightspace with all course sections copied from the master shell, BHT-CNS-BCIS1110-MODULES-M. |
| What data motivated the change? | Not enough data available to make a change. We need a wider data set and ability to access the results. Therefore, I contacted Anne Key to request the Word Exam to be connected from our Master Brightspace Shell. BHT-CNS-BCIS1110-MODULES-M |
| Hypothesis about the effect the change will have? | The planned changes will give access to a larger data set (data from all instructor courses for the Word Exam will be available, since their courses are copied from the Master Brightspace shell. BHT-CNS-BCIS1110-MODULES-M) |
| 3. Keyboard at 35 wpm or higher with 5 or fewer errors. |
|---|
| Describe the change that was implemented. | Results were too narrow a sample of data since the results were only from 1 course section. Hopefully including another course section in the Summer 2025 term and collecting the highest wpm (rather than the average) would be more accurate. |
| Type of Change | - Grading Methodology Changes
- Other
|
| Change in Assessment Approach or Tools? | Instead of the average of three timings, the highest wpm should be reported. |
| What data motivated the change? | Not enough data available to make a change. We need a wider data set and ability to access the results. Therefore we should include more course sections in the results. However, only one course section is offered in the Summer 2025 term. |
| Hypothesis about the effect the change will have? | Not enough data available to make a change. We need a wider data set and ability to access the results. Therefore we should include more course sections in the results. However, only one course section is offered in the Summer 2025 term. |
| Learning Outcome (or Gen Ed Essential Skill) | Description of Assessment Tool | Population of Courses Assessed |
|---|
| 1. Produce office application documents and integrate office application software skills. | OTEC2201 will not be taught in the Summer 2025 term. The course is being retired. | None |
| 2. Demonstrate beginning Word processing skills. | BCIS 1110 Word Exam | The Word Exam is connected to the master Brightspace Shell. All coursed copied from the Master Brightspace Shell. BHT-CNS-BCIS1110-MODULES-M will be assessed. |
| 3. Keyboard at 35 wpm or higher with 5 or fewer errors. | The Highest (Max) wpm score per student. | 92573 |
| Learning Outcome (or Gen Ed Essential Skill) | Summary of Second
Round Results | Intepretation of Results,
Pre- and Post-Change | Follow up questions,
possible next steps |
|---|
Describe any change in student achievement observed as part of this assessment process, and what led to those changes.
Describe long-term changes in the program(s) that the assessment process led to, and what motivated those changes?
What did you learn about the teaching and learning of "Practicing Community" in your programs?
Describe any external factors affecting the program or affecting assessment of the program.